(Full documentation will be made available upon request)
4. Supplier Selection & Performance
4.1 Supplier Selection Criteria
The supplier selection process is based upon a supplier’s overall competitiveness and their demonstrated ability to meet FFT’s requirements. Some requirements include:
A formal Quality Management System such as ISO 9001 or compatible process to where Quality assessment becomes optional based on part supplier criticality level. If not, the Quality Management System must be audited and approved by a cross functional team using Supplier Readiness Review Assessment as onsite auditing tool. As required, conditional approvals are to be given by a cross functional team from Quality, Purchasing and plant locations if necessary.
The ability to meet FFT product approval and validation requirements. e.g.: APQP
Fulfillment of government environmental and safety regulations applicable in both countries (supplier and FFT location). e.g.: work toward ISO 14001 certification.
4.2 Supplier Performance
FFT monitors the performance of its key suppliers using standard metrics which evaluate product quality, delivery and service. The information and data gathered from the performance measurement process helps to guide business-sourcing decisions, as well as develop continuous improvement initiatives within the supply base. FFT supplier performance is monitored and measured in the following areas: (Ref. Qsp 115)
Number of Non-Conforming Events
CAR (Corrective Action Request) Responsiveness
Quality System Certification
Customer Disruptions\field returns
Delivery performance\premium freight
Special Status customer notifications related to quality or delivery issues
NOTE: NOTHING IN THIS SECTION 4, OR IN ANY OTHER SECTION OF THIS MANUAL, CONSTITUTES A PROMISE OR COMMITMENT BY FFT TO SELECT OR MAINTAIN A SUPPLIER WHO MEETS THE CRITERIA SET FORTH IN THIS OR ANY OTHER SECTION. FFT RETAINS SOLE DISCRETION TO SELECT SUPPLIERS AS FFT SEES FIT. FFT ALSO RETAINS SOLE DISCRETION TO TERMINATE ANY SUPPLIER RELATIONSHIP.
Please contact the Quality Manager at Formed Fiber Technologies, Inc. for the latest copy of this requirement.